The location is away from most of the attractions, But within a short drive or uber ride, so it is perfect for business meetings.
Very nice hotel. It meets the Hilton quality I would expect. Caesar and Felicia we're both wonderful upon check-in and addressing any issues I had. I experienced issues with the wifi but after talking with Felicia, they're undergoing an upgrade so I expect it will be better in the future.
Amazing front desk staff and great food! Where they lack however is in their housekeeping and management. Their house keeping often missed my room entirely and none of them speak English. If you want to talk to the house keeping you need one of their translators present. Their evening supervisor will tell you one thing and as you turn the corner he'll gossip to the other receptions while you're still in earshot of him.
Everyone talks about the happy hour, which is the best part. Lori and Gigi keep the happy hour going with great atmosphere and a fun attitude! Roscoe keeps the breakfast fun and professional. A top notch professional hotel.
Wow, this hotel is top notch! Caroline keeps the restaurants service personal hopping and the rest are top notch.
The hotel is good, with plenty of amenities. The staff was always available to help whenever there was a problem, like an inability to connect to the WiFi (my devices were the problem, not the hotel). The hotel offered a commentary breakfast and happy hour. The happy our offered basic drinks (rail liquor, house red & white wines, Budweiser, and a house red wine sangria) as well as light snacks. The rooms were sufficiently big and allowed me to work, as well as host a small meeting.
I can not say anything but amazing things about this hotel and ALL of the staff that worked through hurricane Irma to provide us the best possible accommodations. Not only was everyone very friendly and professional they provided breakfast, lunch and dinner for free with a smile on their faces! Even when the lobby started leaking they did everything they could to make sure everyone was safe and well cared for. From the front desk staff to the managers and food staff not once did I hear a complaint or get an attitude... I'm so impressed with the amazing customer service and managers who were on top of everything during a sold out storm! It could have been a complete disaster but it was far from that and I'm so grateful!
Embassy Suites By Hilton West Palm Beach Central is a US Lodging based in West Palm Beach, Florida. Embassy Suites By Hilton West Palm Beach Central is located at 1601 Belvedere Rd, West Palm Beach, FL 33406, USA.
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