They offered the chance to pick it up at location with is useless becaus then we need to put everything in the a truck that I we need to rent and then on load it. We didn't want to have that hassle that is why we hire pods. Another month had passed and they charged us again.
Now pods have my staff and I cannot retrieve it. Every time I schedule a delivery they schedule me late so they say they cannot do it.
The driver refused to drop the pods in my driver claiming that there was a tree in te neighbour s house that interfieres. Home Depot with a mega loader and Brandsmart didn't have any trouble to back up in the driveway.
Please make sure you are properly explained before you hire them or you can have same problems. It sounds like a great idea but it turned a nightmare for us.
My experience with PODS - with every interaction - has been terrible. Every other company MUST be better, so I would advise not selecting them. Where to start... 15+ minute hold times when calling to speak to someone who can't make a decision, a website that doesn't work well at all on mobile devices - such as iPad, a rude delivery driver, getting the delivery order wrong, and today they charged me an extra $100 to re-delivery my POD because "it is one of the busiest days of the year". The only happy part of dealing with this company is that I will be done in a few days. Every single interaction with PODS was awful. Better make money on the first timers, because no one in their right mind would use this company twice.
I have used PODS 4 times now. Every single one was met with satisfaction and professionalism. I set up delivery, communicated before and right after drop off. Once, I had to have POD delivered to a storage facility because home was not ready yet. Not a problem and then they picked up POD from there. They were a little more $ than a regular storage facility, but you're paying for convenience and less stress which was WELL WORTH IT TO ME. This is one of those things in life you need to stay on top of since it's your personal items. I highly recommend them and unfortunately for me I will be moving one last time in near future and will be happily using PODS again.
Thanks again for the best service. This is absolutely the best way to move highly recommend it. Great customer service and support
Terrible experience.
worse service ever...if you are willing to ship items from Canada to US. They will rob you in day light. Especially their logistics coordinate, Juanita Rico. Please beware of this company as they like to loot customers . Worse service over all. Contact U-HAUL, instead as they are cheaper and better service.
Despite having given both our address no one told us that they couldn't leave the pods for more than three hours.
Pods Moving Storage is a US Moving Company based in West Palm Beach, Florida. Pods Moving Storage is located at 5479 Leeper Dr a, West Palm Beach, FL 33407, USA.
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