It's a clean storage facility. Access is easy as long as you remember your code. Or, unfortunately someone can easily slide in behind you once you've entered your code. However, if your unit is on the second floor or above you do have to enter your own code to gain access to the elevators.
Hmm... I was not impressed so much with the facility but based on the price and location I chose to rent here. I went to get in after hours and my key entry didn't work. After a long day moving it was terrible not to be able to get in. Then another renter helped us. Then another bad thing. The door going into the building thank goodness was broke and we didn't need a code otherwise we would have been suck there. Of course after we were done unloading it was late and we had a hard time because there was nobody around to help us get out. Finally I found somebody. It so far was not a good experience. I will add more once I see how things go.
The elevators seem to be constantly out of service in one way or another. My unit is on the 3rd floor. For the last few weeks when I call the elevator, the west most lift comes but the button for the 3rd floor doesn't work so you have to get off at the 2nd floor and send that lift back down while holding the up call button on the second floor to get the next lift to the 3rd floor. It's been like this for weeks. You also have to hold the up call button at the second floor because it is broken as well so if you just push it and let it go the light goes out and the lift doesn't come at all. Today, after struggling with it for a while, I wasn't able to get the second lift to come so I had to walk to the other side of the building where there is another elevator to get to the 3rd floor.
Always great service at this place. Friendliest people around they know how to make you feel welcomed. Great smilies and awesome personalities thank you for kindness and making my storage place feeling safe!
I've tried several times to stop by the office to let them know but every time I do there is a "Be back later" sign on the locked door.
My family and I have been customers here for several years and it is normally been a clean, hassle free experience but recently the property has gone downhill to the point that we are considering moving to another location.
The automatic doors are broken and there is a sign on them from the management telling you that you have to open them manually. This is kind of a hassle for even an able bodied person if your hands are full but my parents are unable to open them at all so I have to make any trips there to access our unit. If your elderly or don't have good strength in your arms and shoulders you risk injury trying to get them open. Its been like this for months.
The interior fire break doors are supposed to be held open by an electromagnet that closes them when the fire alarm is activated so a fire cant spread throughout the building. This system hasn't worked for years and some doors are propped open with trash and others are always closed. This is really a hassle to hold the big self closing door open while your hands are full or you're trying to push your cart through. This must be a fire code violation.
Hopefully they fix these issues soon because we have a large unit and I'm not looking forward to moving all of our stuff to a different facility but its getting to that point fast.
Safe. Secure. Great staff! Reasonable rates. Easy access to facility.
Cubesmart Self Storage is a US Moving Company based in West Palm Beach, Florida. Cubesmart Self Storage is located at 8970 Belvedere Rd, West Palm Beach, FL 33411, USA.
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