They constantly call you from different numbers until you pick up the phone even though i constantly tell them i work....also, i put on the application that the best time to call is during the evening. Yet, they call me all day. If payments are due, they should just email you or send a letter by mail. This is the last rental im making. For the Readers. If you want to be called 15 times a day and hunted down then go to rent-a-center.
The male on the phone who claimed to be a manager cursed at me when I disputed a payment amount he quoted in error. YES THE F-WORD. Amazingly unprofessional and rude. At no time should a customer service person curse at a customer when they are making an inquiry. WOW thats all I have to say!
They seem to care less whether or not they get new customers. I put in an application for a rental on friday, today is monday and they still aren't in a hurry to process it. I will go to another location and be better appreciated.
They guys were really good and courtious the only thing is im paying to much for a mattress.. They forgot to order my bedroom set never bothered to follow up, only when my payment was due.. I got a call from some lady i explained i didnt want to pay for the Matress anymore not worth the price i was being charged and asked about my bedroom.. She brushed it off... She stated she would not take the matress. So i stopped paying for it. After a month they finally came to pick it up.. Still wanted to charge me. After i told her i wasnt going go pay them anymore.. Dont bother going to Reck a Center.. There a rip offf! If u looking for a matress i got a place for you!!! For the price i paid weekly i paid for a matress set ..
They call you 7 to 10 time a day they don't understand if you are working they knock on your door like they are cops they are super rude as hell. Feel like I get hunted down if I am a day or 2 days late.
Rent A Center is a US Electronics Store based in West Palm Beach, Florida. Rent A Center is located at 4450 Forest Hill Blvd, West Palm Beach, FL 33406, USA.
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