Customer service is literally the best I have ever seen. Always friendly and helpful, never pushy. I hate shopping, but have no problem stopping in here. Can get through a long list in minutes, someone’s always there to assist... making it quick and painless.
Service, Service, Service!!!! 1000% different experience than Home Depot or LOWES. Great selection and awesome staff!
I have been a customer for over 35 years. Hall Hardware was sold last year and the service has deteriorated steadily since that time. I purchased an item about 10 days ago and the person who assisted me sold me an item that did not work for me. By the way, most of the long time staff has departed. When I presented the item and the receipt today, the owner refused to refund the $19. What a foolhardy position. I will never support the store again. The new owner and staff have many lessons to learn about running a successful small business. I am so disappointed. Go to George's down the street. I predict that Hall Hardware will be out of business soon because of their lack of customer service.
It looks small, but the selection is amazing. Fasters, paint, tools, etc. In my experience, they have ALWAYS had exactly what I need (odds for Home Depot for me is generally is a 50/50).
We stopped into Hall Hardware to try and save a trip out to the other guys. As soon as we opened the door we where greeted by Kevin. Kevin understood exactly what we were looking for and walked me right to the product. We saved a ton of time and working with the friendly staff was an experience that is hard to find now a days.
So much for the neighborhood hardware store - during hurricane they up charge and then don't take returns for items not needed. In the rush they sold me twice as much as needed. When I came back they showed me a small sign outside. It's unfortunate...had so many great experiences here and then they have to take advantage of people who are less experienced.
The best products, the best service.
Hall Hardware Inc is a US Hardware Store based in West Palm Beach, Florida. Hall Hardware Inc is located at 2750 South Dixie Hwy, West Palm Beach, FL 33405, USA.
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