I was unhappy with my first encounter, but the owner was professional and personally contacted me to book another appointment - which I was satisfied with.
This was my first time at Cosmo. I am always nervous the first time I have someone new doing my hair but Tim gave me an excellent haircut and as it was the first visit with her she spent a lot of time with me to get exactly what I needed. I will definitely go back.
The valet parking is annoying and a real negative. I arrived on time but had to sit in the waiting area 45 minutes past my appointment time and the salon was not busy - it is summer. Then the stylist quoted me a price that was over double the rate listed on Cosmo & Co's website and claimed she was offering me a discount. Based upon most of the hairstyles I saw at the salon, the ridiculous wait and the bait-and-switch with the rates - no way was I trusting my hair to them.
The staff are very nice, though their space/facilities are a bit too stressful for my taste.
Isabella is the most talented colorist I have had the pleasure of working with on my hair. She transformed my highlights/lowlights into a beautiful buttery soft color to help me grow into my natural grey/white hair. If you want to go natural she's the one to work with on the transition.
I have been going to Helen in Cosmo for years. Over the years a couple of times when she was away on vacations I was talked into by my friends and tried their hair stylists and I always regretted it. Helen is very knowledgeable, she listens to what you want and make suggestions but never force on you what she thinks it's best for you... Her cutting skill is best to none and I have always been happy after each appointment with her. Now I make appointments in advance and will wait for her return from vacation.
Cosmo's new salon on Dixie Hwy is lovely -beautiful, bright and very elegantly decorated all in one salon. With it's convenient valet parking and pantry, I always look forward to go and have a relaxed time there.
Cosmo Company Salon Spa is a US Hair Care Studio based in West Palm Beach, Florida. Cosmo Company Salon Spa is located at 2511 S Dixie Hwy, West Palm Beach, FL 33401, USA.
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