I had the WORST experience here ever! I went for a poker tournament but placed a bet on the horse race at Gulfstream. When we were on a break I went to the window to check my ticket to see if I won. Sure enough I bet a 10 cent superfecta and it won. My payout was $22.
I took my $22 placed it inside my purse, thanked the employee, and returned to the poker tournament. Two minutes later I have the employee calling me off the table. "I paid you twice" she tells me.
Great dealers. Tournaments are still bad. Floor operations in poker room is terrible. Good monthly poker incentives for cash games. Overall, the awful operations of the floor and hosts overshadow everything.
My lock was not tampered with, my window was not broken. The kid who parked my car, had my keys, and most likely my $1,300 laptop as well. SO if you enjoy having the manager and employee harass you for $22. (they wouldn't pull the tape to see who she gave the money back to because that costs money by the way) and then have your belongings stolen out of your car, then this is the spot for you!
I call the Kennel Club, and they tell me they will pull the tapes. Then they call back and say, sorry we didn't see anything, and since the valet is a private company so you are out of luck. REALLY???!!!!! You are a casino with no insurance, to cover such things, and obviously no security.
Also, the food options suck. The staff is rude. I will stick with Gulfstream.
Horrible experience here. The track atmosphere is dreary and run down.
Laying on the bottom shelf of a side drink holding cart.
Excellent Service Thank you guys
My thoughts were further confirmed today when I left my valuable Apple Mac Book Air
I have always felt that the Palm Beach Kennel club was a safe, sucure and fun place to relax.
The waitress was awful, kept forgetting to bring our drinks. The A/C didnt appear to be working and worst of all my car was in the valet and got broken into, and the casino wont cover your belongings while parked at their establishment.
So I go out a few hands later, and decide to leave as I am upset. I get 3 blocks away, and stop to get gas. This is when I realize that my laptop is gone! It was in my car when I drove up to the valet. Now it is gone.
Unique place in west Palm beach. Great cashier people and at the front desk, they explain and help you to bet if you're not familiar with dog races. Wonderful moment with friends.
No, you handed me $22 and I walked. See, I pull out the cash, $22.
I did not realize I left the laptop for over 30 minutes when I did I called and was immediately connected to Josh who is working the floor in the poker room while I was on the phone Josh went directly to the table himself secured the computer and placed in the managers office For storage So I will be able to conveniently retrieve it.
Not $44. No, I gave it to you twice. NO YOU DID NOT. The manager is now there, telling me, if she is short she is responsible. OK, well then she should think of who she gave the money to because it wasn't me. BTW I was a banker, I know how it works, and how to balance a drawer and am an honest person. Mind you, this is going on DURING my tournament. It messed with my head, having them both tell me that I am practically stealing money from this employee, who DID not give me the money twice. I was stone cold sober, but it messed with my head.
Palm Beach Kennel Club is a US Casino based in West Palm Beach, Florida. Palm Beach Kennel Club is located at 1111 N Congress Ave, West Palm Beach, FL 33409, USA.
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